Privacy policy

Policies

Tailor On The Road (ABN 42 454 310 503) acknowledges the privacy of all in accordance to the Australian Privacy Act 1988. This policy explains how your personal information is used, collected, disclosed and managed in our day to day operations.

Withholding information where necessary or providing invalid information will only limit our interactions with you. In addition, we will be able to identify your needs as a client. We pride ourselves in executing any client engagement to its extent.

At any given instance Tailor On The Road is able to make changes to this Privacy Policy. In any occurrences, it will be initiated on our website https://www.tailorontheroad.com.au appropriately. You are hereby responsible to check the website frequently for any changes. Any interaction with Tailor On The Road in its entirety, by means of electronic medium (website, email, or social media), including private consultations after any revision on this Privacy Policy indicates that you are now aware and constitutes your acceptance of the revised Privacy Policy. It also means that you consent to Tailor On The Road collecting, holding, using, disclosing, and managing you information in accordance or permitted under the Australian Privacy Act.

If you do not wish to comply with the dealings as described in this Privacy Policy, please refrain in providing any of your personal information or any interaction by electronic means (website, email and social media).

Personal Information

Personal information mean information or an opinion about an identified individual, or an individual who is reasonably identifiable: whether the information or opinion is true or not; and, whether the information or opinion is recorded in a material form or not.

Through use of this website, we interact with multitudes of individuals, including but not limited to customers, members, visitors of the website and its employees.

Normal services rendered will require related information be collected and will be dependent on the service you as a potential customer require. The information collected are:

• Identification details – name, addresses, email address and telephone number
• Date of birth and gender
• Financial information – credit card details
• Other information if necessary

Your personal information is collected in these methods:

• Register for newsletter
• Interact with our advertisements
• Visit or become a member of the website
• Social media interaction
• Survey participation or any market research activity
• Request information from Tailor On The Road
• Submit any information via feedback or inquiry
• By any other means other than the use of electronic medium.

In many instances, personal information will be collected from you by means of written or verbal communication. Other instances of personal information collection are via internet service providers, public maintained records and those available via social media, and other third parties. Generally, we will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you, or if those sources are authorized to do so.

Sensitive Information

Sensitive information is information about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional/trade association or trade union, sexual preferences, criminal record, an health or genetic information. It is not our general practice to collect sensitive information unless you have consented or the collection is required by law or for the establishment, exercise or defence of a legal or equitable claim.

Passive Information

Each time you visit the Website, our server passively collects certain information using various technologies such as cookies, internet tags, web beacons, and navigational data collection methods (log files, server logs, clickstream).

This passive information is collected for statistical and marketing purposes, and to help us improve our services. This information include the type of browser and system you are using, whether you have interacted with any advertisements or links, the address of the Website you have come from and move to after visit, the date and time of your visit and your server's Internet Protocol (IP) Address.

You can set your browser to accept or reject all cookies, or to notify you whenever cookies are offered so that you can decide each time whether to accept them.

Should you reject all cookies, your ability to use the Website may be limited as certain features may not function correctly.

Cookies

Tailor On The Road also uses advertising cookies to collect anonymous data, including visitor demographics and interests, as part of our implementation of the following Google Analytics Advertising Features: Remarketing with Google Analytics, DoubleClick Platform integrations and Google Analytics Demographics and Interest Reporting.

We and our third party vendors, such as Google, use first party cookies (such as the Google Analytics cookie) or other first party identifiers, and third party cookies (such as the DoubleClick cookie) or other third party identifiers together to optimize and serve advertisements to you across the internet on the Google Display Network to analyse your interaction with advertisements.

Information on how to opt-out of the use of your information by DoubleClick can be found at http://www.google.com/ads/preferences/?hl=en and how to opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Use And Disclosure Of Your Information

we use your Personal Information for the purpose for which it was provided to Tailor On The Road,  or other related purposes permitted and as permitted or required by law. generally, we will collect, use and hold your information it is reasonably necessary for or directly related to the performance or our functions and for the purposes of:

• registration information required to become a member of our services;
• confirming your identity;
• facilitating payment for our services;
• communicating with you;
• monitoring, auditing and evaluating our products and services;
• providing your with marking information about other products or services that we, our related entities and other organisations that we have affiliation with, offer that may be of interest to you;
• facilitating our internal business operations (including the management and improvement of services, analysing future client needs, modelling data, maintaining our relation with you, data testing and security);
• complying with any legal or regulatory requirements;
• dealing with any complaints or inquiries;
• assessing your application (i.e. in the case of employment);
• informing you of future activities or events and to facilitate improvements to the service provided to you;
• for security purposes, including to protect the Service and our property from abuse, fraud, malicious, unauthorised access or potentially illegal activities, and to protect our rights, safety and property and that of our other users;
• identifying users to prepare customised web pages;
• for contact tracing purposes, as required by law or regulations; and 
• any other purposes where consent has been provided.

For any of the above purposes we may contact you by electronic or other means. Information you provided is considered a company asset and may be included among transferred assets if we merge, combine or divest part of our business unless prohibited from doing so by law.

Generally, the particular purpose for which Information is collected is either specified or reasonable apparent at the time the Information is collected.

We also use API functionality to connect with Facebook, Instagram, Pinterest, and LinkedIn to share certain information (see more on this below) that is collected electronically via our Shopify platform (Website). This may involve those parties or us storing hashed information in your browser.

 

Disclosure

Information is disclosed for the same purpose for which we collect it. That is, generally, we will only disclose your information for the purposes listed above, if we have obtained your consent, or otherwise as set our in this Policy. Instances where your information may be disclosed but not limited to: 

• our related business entities, business operations, third party service providers to facilitate our and their internal processes
• other third parties that may be contracted to perform work on behalf of Tailor On The Road, direct marketing and other business related functions (including professional advisors, financial advisors and dealers, and technology service providers);
• Tailor On The Road contractors and suppliers, including technology specialists;
• any other third party engaged to perform function or activities on our behalf, including direct marketing;
• any other entity, with your consent, or to whom disclosure is required or authorised by law;
• any other third parties engaged to perform administrative or other services.

Wherever your information is disclosed it is done on a confidential basis or in accordance with the law. Any contractors who are to provide any services to the business and is contact with your information are to manage your personal information with same privacy obligations as we do. Be aware that third party service providers may also manage your personal information to their own privacy policies.

We do not disclose your Information overseas; however, our third party services providers may disclose your Information to overseas recipients. By giving us your Information, you consent to the disclosure of this Information. By consenting to the disclosure of your Information, Australian Privacy Principle 8.1 will not apply and you agree that we do not have to take reasonable steps to ensure the Information is treated in accordance with the APPs.

In circumstances where the provision of your Information to an overseas recipient may be deemed use rather than disclosure, we will instead comply with our use policy as outlined above.

Overseas Disclosure

You acknowledge and consent to the disclosure of, and transfer of your information, including information relating to your purchase, to Facebook, Instagram, and Pinterest, which may be located in countries such as the United States of America or Canada. Once information has been provided to Facebook, Instagram and Pinterest, it will be managed in accordance with their respective privacy policies.

We use reasonable steps to ensure that these parties are either governed by substantially similar, accessible and enforceable laws to the Australian Privacy Principles or adhere to the Australian Privacy Principles, however you acknowledge and agree that to the maximum extent permitted by law, we are not liable for the privacy practices or any third parties.

Other than as disclosed above, we do not disclose your information overseas; however, our third party services providers may disclose your information to overseas recipients. By giving us your information, you consent to the disclosure of this information. By consenting to the disclosure of your information, Australian Privacy Principle 8.1 will not apply and you agree that we do not have to take reasonable steps to ensure that the information is treated in accordance with the APPs. In circumstance where the provision of your information to an overseas recipient may be deemed use rather disclosure, we will instead comply with our use policy as outlined.

Direct Marketing

We may collect, hold, use and disclose your information in order to inform you of products and services that me be of interest to you. In the event you do not wish to receive such communications, you can opt-out by contacting us via the contact details set out below or through any opt-out mechanism contained in a marketing communication to you.

Security

Tailor On The Road stores and holds information electronically and/or in hard copy. We will take reasonable steps to store and hold information in a secure and restricted manner and to protect information from misuse, loss and unauthorised access, modification or disclosure.

Access to your information is limited to those individuals who require such access in order to perform their duties and responsibilities. Any information held by a third party storage provider is done so under a contractual obligation or confidentiality and non-disclosure.

While the Website has secure password and transaction protections in place, you should be vigilant and note that there are inherent risks associated with transmitting information via the internet. This means we cannot guarantee that data transmission will be 100% secure or safe from attack from unauthorised intruders and no data protection or security measure is completely secure, particularly in relation to online transmissions. You must take care to ensure you protect your information (for example, by protecting your usernames and passwords) and you must notify is as soon as possible after you becomes aware of any security breaches. 

Your information, where not stored electronically, is stored in our secure office premises with restricted access or with an offsite secure storage facility. if we no longer require the use of your information, we will take reasonable steps to destroy or permanently de-identify it.

Forget Me Option

In some circumstances, we may provide a checkbox for you to select 'Forget me and this visit after 30 days - I do not wish to become a Tailor On The Road member'. If you select this option, your information will no longer be accessible by Tailor On The Road employees after 30 days, however it will remain on our system for the purposes of restoration if requested by you. The information will automatically be permanently deleted after 180 days or earlier, if requested by you in writing.

Access And Accuracy

We intend to collected and ensure that the information we collect is accurate, current and complete.

The information you provide is also accessible by you to amend at any future date. You may also request or want to delete your information at any time. We may grant access to any required extent or authorized by the Privacy Act or other law. That being said, please be aware that there may be circumstances where are unable to provide access or make correction to your information. Where this is the case a valid reason will be provided.

Third Party Links

www.tailorontheroad.com.au may contain links to other website or third party service provides. A link to any third party is not an endorsement of the accuracy or trustworthiness of that particular website or its content and any information collected by such websites will be subject to that website’s privacy policy. We are not responsible for how third party manage your information provided to them. Management of your information will be subject to their policy.

Before any interaction with our website or any social media presence please be sure to read our Privacy Policy. All information you post should be accessible to anyone with internet access and should be legibly visible where contains literature, and should be able for collection by others.

Social Media Platforms

We run pages on  a number of social media platforms, including Facebook, Instagram, Tik Tok, Pinterest, LinkedIn, and Google Plus (Social Media Platforms). By accessing, interacting with and using our social media pages, you agree to the terms and privacy policy of these Social Media Platforms. You acknowledge and agree that these Social Media Platforms may collect your information and that the privacy practices of these Social Media Platforms are not controlled by Tailor On The Road and that we hold no responsibility for such privacy practices.

Social Media Platforms also allow public access to your public social media profile, which may include your username, age range, country/language, list of friends or other information that the you make publicly available and you understand that such information may therefore be accessible by us if you interact with its social media pages.

we may from time to time, have access to statistics regarding the number of views, navigation patterns, post that you like, comment on or share and any user interactions with our Social Media Platforms and may use such information for the purposes of it marketing and promotion strategies.

You also agree that we may share your information with the Social Media Platforms vis API or direct link to our Website for marketing purposes.

Consent

You consent to us, our agents, contractors, authorized employees and any related party collecting, holding, using, disclosing and managing your Information in accordance with this Privacy Policy for the purposes contemplated herein.

Cease Communication

To stop receiving email correspondence, simply click the link ‘unsubscribe’.

To remove your personal information from our marketing databases please email us requesting to delete your information.

Contact Details

Please feel free to contact us with use of the designated page or any email address or phone numbers provided throughout the website.

Email: info@tailorontheroad.com.au

m. 0478 780 536